Storm Damage
Hail Damage Roof Repairs in Sydney
We find the cracked tiles and bruised coatings hail leaves behind, not just the obvious dents.

Sydney's big hail events, like the western suburbs storms, leave a very particular signature: shattered terracotta, spider-cracked concrete tiles, dented metal sheeting and skylights, and coating damage that quietly shortens a roof's life. Hail damage is deceptive because a roof can look fine from the street while dozens of tiles are hairline-cracked and ready to fail at the next freeze-thaw or downpour.
How hail damages tile versus metal roofs
On terracotta and concrete tiles, hail causes impact fractures. Some tiles shatter outright, but many develop hairline cracks that widen over time and let water through long after the storm. Older, more brittle tiles are the most vulnerable. We chalk-test and closely inspect suspect tiles rather than guessing, because a cracked tile looks almost identical to a sound one from a distance.
On metal roofs, hail leaves dents and, more importantly, bruises the protective coating. Dents themselves may be cosmetic, but where the coating is chipped or crazed the steel underneath will start to rust. Skylights, whirlybirds, solar frames and gutters are often the worst hit because they present flat, brittle targets to falling ice.
Finding the damage you can't see from the ground
We inspect on the roof, not from the driveway. That means walking the roof carefully to identify every cracked tile, checking the underside in the roof cavity for light penetration, and examining coatings under angled light where hail bruising shows up. We mark and count damaged tiles so the repair scope is accurate and your insurer sees the true extent.
Hail damage also concentrates on the storm-facing slopes and around raised features. We pay particular attention to ridge caps, valleys and any plastic components like vents and skylights, which crack far more readily than the surrounding roof.
Repair or replace after a big hailstorm
If the damage is scattered, we replace individual tiles or panels and re-seal affected penetrations, matching colour and profile as closely as the market allows. Where a whole slope is riddled with cracks or a metal roof's coating is widely compromised, spot repairs become a false economy and partial or full replacement is the honest recommendation. We'll tell you which situation you're in and back it with photos.
What's Included
- On-roof inspection to identify cracked, shattered and bruised tiles
- Coating and dent assessment on metal roofs, gutters and skylights
- Individual tile and sheet replacement matched to profile and colour
- Re-sealing of hail-cracked vents, skylights and penetrations
- Marked-up damage count and photo evidence for your insurer
- Honest advice on repair versus partial or full replacement
Frequently Asked Questions
My roof looks fine from the ground -- do I still need it checked?
Yes. Hail cracks are usually invisible from below, and terracotta especially can be hairline-fractured across a whole slope while appearing untouched. Those cracks open up and leak weeks later. An on-roof inspection after a significant hail event is the only reliable way to know.
Are dents in a metal roof actually a problem?
Purely cosmetic dents may not need repair, but if the hail has chipped or crazed the protective coating, the exposed steel will start rusting. We assess whether each dent has broken the coating and treat or replace accordingly, rather than assuming a dent is harmless.
Can you match my existing tiles?
We match profile and colour as closely as the current supply allows. Older terracotta and discontinued concrete tiles can be tricky, so we sometimes source salvaged matching tiles or blend replacements across a slope so the repair isn't obvious from the street.
Does insurance usually cover hail damage?
Most home policies cover hail as a defined storm event, but the extent they'll pay depends on your evidence. That's why we document every cracked tile and coating strike with photos and a count. We can't guarantee an outcome, but a thorough report gives your claim the best footing.
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